Right of withdrawal

Within two weeks, you may cancel your contractual declaration in writing (e.g. letter, email) without stating any reasons, or by returning the goods. The period begins at the earliest once the goods have been received. The cancellation or return of the goods shall be sent within this time limit.

Notice of cancellation must be sent by returning the goods to:

SECVEL Technologies GmbH
Austraße 24
3314 Strengberg
AUSTRIA

You are able to confirm your cancellation in writing in one of the following ways:

1.) by E-Mail: office@secvel.com

2.) by post:

SECVEL Technologies GmbH
Austraße 24
3314 Strengberg
AUSTRIA

Consequences of cancellation

In the event of a valid cancellation, the payments or goods received by both parties are to be restored and, if necessary, any profit drawn (e.g. interest) surrendered. If you are either wholly or partly unable to restore the goods received or can restore them only in an impaired condition, you shall have to pay compensation for the value accordingly. This shall not apply if the impairment of the goods is due exclusively to the examination of the goods with respect to their properties and functionality, as would have been possible for you in a shop, for example. "Examination of the goods with respect to their properties and functionality" is defined as the testing and trying of the goods, as would be possible in a conventional shop.

Goods that can be returned by parcel shall be returned at our risk. You must assume the costs for the return if the goods supplied correspond with those ordered and if the price of the items to be returned does not exceed a value of 30 Euros or if, in the case of a more expensive item, you have not fulfilled your part of the agreement or made a contractually agreed partial payment at the point of the revocation. In all other cases, the cost of returning the goods is free of charge. Goods that cannot be returned by parcel shall be collected. Obligations to reimburse payments must be satisfied within 30 days. For the Buyer, the time limit starts with the sending of your declaration of cancellation or the goods. For the Seller, the time limit starts with the receipt of the declaration of cancellation or the goods.

Exclusion of the right of withdrawal

This right does not hold, inter alia, for the provision of goods produced to customer specifications or goods that have been evidently made according to your requirements or which, by their nature, are not suitable to be returned.